Risk and Fraud Agents, Tallinn and Malta

FINNPLAY Technologies is a Finnish software development company specialized in applications for the online gaming industry with customers across Europe, North America and Asia.  Our passion is to create the best user experience by applying state-of-the-art technologies.

Founded in 2008, Finnplay specializes in developing real money gaming platforms and solutions for the iGaming industry and caters to start-ups as well as large established companies looking to replace existing legacy gaming systems or improve them. Familiarize with Finnplay and our team.

Finnplay is an international team of smart, dedicated people committed to finding ground-breaking solutions to challenges online. You will work in international online gaming company, which develops real money gaming platforms and solution for the iGaming industry. A team environment and highly collaborative, we are looking for the same in a new Risk and Fraud Agents. We are growing tremendously and looking for persons to ensure continuous risk management and pro-active anticipate issues to minimize risk exposure in our igaming activities.   

As a member of our dynamic international team you will be working on different layers of the company infrastructure. A commitment to collaborative problem solving and dedication to company culture is required. These positions are based in Tallinn, Estonia and Malta.

Are you interested?

Please send your CV and a short application letter to taina.sopenlehto@finnplay.com.

Apply now! We proceed with these positions very fast!

About the Position

In this role, you will identify potentially fraudulent account activities, investigate them and judge on them to minimize the impact on customers and company. You will be responsible for setting up alerts, anti-fraud workflows and responsive reaction measures in collaboration with internal teams. You will be also involved in analyzing customer behavior and fraudulent activities.

 

Your Responsibilties

  • Investigate, classify and prioritize various forms of fraudulent users and payment concerning activities;
  • Establish risk and fraud avoidance measures
  • Monitor and authenticate customer registrations
  • Monitor and analyze customers’ behavior
  • Communicating with other departments to solve problems regarding gaming accounts
  • Regularly research information concerning online fraud threats
  • Reduce Key Performance Indicators (e.g. Charge back ratios, Refunds).

 

Required Skills

  • Minimum of 2 years of experience in a similar role in iGaming industry
  • Excellent knowledge of online payments, gaming accounts, banking and payments processing
  • Understanding and experience in monitoring, measuring and preventing fraud
  • Understanding of mitigations to risks related to iGaming environment
  • Understanding of related legislation and regulations in fraud and risk mitigation
  • Exceptional analytical and investigation skills
  • Outstanding punctuality and exceptional communication skills
  • Efficient judgement and informed decision making skills
  • Willingness to work on possible shifts
  • Good command of English language is essential, and knowledge of Swedish language would be considered an asset.

 

What we offer you:

  • • Challenging and rewarding view position in iGaming industry
  • • Great career opportunity in fast-growing company
  • • International business environment and team
  • • Locations in Tallinn, Estonia or Malta.