Swedish Speaking Responsible Gaming Analyst, Tallinn

FINNPLAY Technologies is a Finnish software development company specialized in applications for the online gaming industry with customers across Europe, North America and Asia. Our passion is to create the best user experience by applying state-of-the-art technologies.

Founded in 2008, Finnplay specializes in developing real money gaming platforms and solutions for the iGaming industry and caters to start-ups as well as large established companies looking to replace existing legacy gaming systems or improve them. Familiarize with Finnplay and our team at this website.

Finnplay is now looking for an experienced Responsible Gaming Analyst to join our passionate international team. You will work in international online gaming company, which develops real money gaming platforms and solution for the iGaming industry. The position is based in Tallinn.

Are you interested?

Please send us your CV and a short application letter to talents(at)finnplay.com.

Apply quickly! We will proceed with this position quickly!

Your responsibilities will be:

  • Handling Responsible Gaming related issues raised by other departments such as Customer Support and Risk & Fraud.
  • Analysing daily Responsible Gaming reports and spot potential customers at risk.
  • Determine which action should be taken in order to help players to control their playing and preventing them from possible harm.
  • Communicate with customers directly via e-mails and outbound calls and indirectly through Customer Support.
  • Follow up the Responsible Gaming cases to check if the necessary action has been taken and did it have positive result.
  • To work in close co-operation with Compliance and Risk & Fraud teams as well as with partner casinos.
  • Raise Responsible Gaming awareness internally as well as externally.
  • Help to educate and provide responsible gaming related information and training both internally and externally.
  • Initiate, recommend, develop, maintain and revise Responsible Gaming policy and procedures to continuously enhance the overall effectiveness of those programs.

What we expect from you:

  • True passion towards Responsible Gaming
  • Prior experience of minimum 1-2 years in iGaming industry. Experience in Responsible Gaming regarded as a bonus.
  • In-depth knowledge of Responsible Gaming regulations such as MGA, SGA and UKGC.
  • Native level of Swedish
  • Fluent communication skills in English.
  • Excellent problem solving and analytical thinking skills
  • Exceptional time management and multi-tasking skills
  • Enthusiastic, trustworthy and professionally competent attitude to work and leading by example

What we offer you:

  • Challenging and rewarding view position in gaming industry
  • Great career opportunity in fast-growing company
  • International business environment and team
  • A chance to help players to gamble responsibly
  • Location in Tallinn
  • Flexible office hours
  • Competitive salary